Abiodun Akanbi

Customer Service Officer

Abeokuta, NG.

About

Customer-focused banking professional with 4+ years of experience in customer support, transaction processing, and agricultural sales supervision. Skilled in data analytics, customer relationship management, and financial transaction processing. Holds a Bachelor's degree from Federal University Oye‑Ekiti and an HND in Animal Health and Production Technology.

Work

Guaranty Trust Bank (GTBank)

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Customer Service Officer

Lagos, Lagos State, Nigeria

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Summary

Deliver excellent customer experiences, handle inquiries, resolve issues via various channels, ensure smooth transaction processing and customer satisfaction.

Highlights

Delivering excellent customer experiences across GTBank platforms.

Supported customer needs via calls, online chat, and in‑branch services.

Guaranty Trust Bank (GTBank)

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Transaction Officer

Lagos, Lagos State, Nigeria

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Summary

Processed financial transactions, maintained cash handling accuracy, supported branch operations.

Highlights

Ensured timely and accurate cash transactions.

Supported branch efficiency and customer service.

Olabel Farms Limited

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Sales Supervisor

Dos Lagos, Pando, Bolivia (Plurinational State of)

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Summary

Led agricultural product sales initiatives, supervised team operations, managed client relationships in trade/agriculture.

Highlights

Supervised sales team, achieved trade targets.

Strengthened client relationships in agricultural market.

Vertmance Resources Limited

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Farm Supervisor

Ado‑Ekiti, Ekiti State, Nigeria

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Summary

Overseen farm operations, ensured efficient production in livestock/agricultural trade.

Highlights

Managed day‑to‑day farm operations.

Improved productivity and operational processes.

MUO Farm Ibadan

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Student Intern

Ibadan, Oyo State, Nigeria

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Summary

Gained hands‑on agricultural experience during internship.

Highlights

Supported farm activities and operations as an intern.

Education

Federal University Oye‑Ekiti

Ekiti, Ekiti State, Nigeria
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Bachelor's degree

Federal College of Animal Health and Production Technology, Ibadan

Ibadan, Oyo State, Nigeria
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HND

Oyo State College of Agriculture and Technology, Igboora

Igboora, Oyo State, Nigeria
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ND

Government College, Ibadan

Ibadan, Oyo State, Nigeria
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Secondary education

Skills

Customer Service

Customer relationship management, Conflict resolution, Cash handling, Cashiering.

Data Analytics

Data entry, Data reporting, Data analysis.

Financial Transaction Processing

Transaction processing, Accuracy, Branch banking operations.

Agricultural Sales

Agriculture, Sales supervision, Livestock production.

Technical Tools

Microsoft 365, SQL, Python, R.